Training Unit

Training Unit

The concept of staff training and its importance in improving their performance..

Training in Caritas is an ongoing process whereby the trainee is provided with the necessary information and skills to be able to perform the tasks better, to develop positive development in his/her performance, prepare him/her to adapt to future change and help them develop themselves in and out of work, as well as in the preparation of training programs that include topics that have clear objectives that are applicable to suit the needs.

The Training Unit will study the training needs of the working staff and volunteers registered with Caritas Centers periodically throughout the year by communicating with all departments, units and centers in coordination with the Training Committee through periodic meetings to help employees identify their training needs to raise their capacity and improve productivity to meet the vision and message of Caritas.

In 2018, and due to the importance of The Training Unit in raising capacities of employees, 84 programs / workshops / conferences / seminars were organized inside and outside Jordan, in which 296 employees and 22 Caritas registered volunteers participated, in cooperation and support from partners, trained and qualified staff from within the organization, external organizations, and specialized training companies.

Training courses / workshops - internal, including a number of topics including:

  1. Write success stories
  2. Monitor, assess and evaluate all units
  3. The vision and message of Caritas, the teachings of the Catholic Church & the skills of human action
  4. Peace building and conflict resolution
  5. Combating human trafficking
  6. Minimum standards of education
  7. Performance management
  8. Treatment by playing LEGGO
  9. Humanitarian Charter and Minimum Standards in Humanitarian Response "Sphere"
  10. Exchange of experiences with stakeholders in the mechanisms of providing cash assistance to beneficiaries "CaLP"
  11. Training on the new information system to prepare a mechanism to study the conditions of beneficiaries for the purpose of providing them with a more accurate "CRM"
  12. Life skills (communication, time management, creative thinking, stress management)
  13. Training courses in the health sector (minimum standards in the humanitarian response to health services, ICD10, first aid)
  14. Training of Trainers "TOT"
  15. English language courses
  16. Psychological support
  17. Methods of problem solving
  18. International Refugee Law
  19. Draft a guide to child protection policies and measures
  20. Comprehensive Regional Education Program
  21. The Absidrian Approach

Trainings, external workshops; contained a number of topics, including:

  1. CRS standard procedures - Lebanon
  2. From Innovation to Impact-Harnessing the Power of Data for the Sustainable Development Goals-India
  3. Safeguarding Workshop-Lebanon
  4. Emergency Preparedness & Response and on the CI New Toolkit- Nairobi
  5. MEAL4 Kids Regional Learning Event- Istanbul
  6. Training on Child protection against all forms of trafficking and abuse - Albania
  7. A Path to Peace Education Training - Italy
  8. Regional Holistic Education program - Lebanon

Competent Training Bodies:

  • Al Ruwwad Training Academy
  • Language proficiency center
  • British Institute
  • Dell Carnegie - Jordan
  • Eman Center for Early Learning
  • Anhar (Arab Network for Civil Education)
  • Perspective for management consulting
  • Thea Center
  • EI Technology Company
  • Design institute Amman

External Organizations / Institutions:

  • Ministry of Health
  • Ministry of Social Development
  • Directorate of General Security
  • Civil Defense Directorate
  • International Organization for Migration (IOM)
  • Legal Aid Legal Center
  • Danish Refugees Council DRC
  • Center for Refugee, Displaced and Forced Migration Studies.
  • Association of the Jordanian Women's Solidarity Institute
  • Living peace international
  • Arab Women and Child Organization
  • ECHO Regional Office
  • Drug Control Department
  • The Royal Institute for Religious Studies & the Jordanian Network of the Anna Lindh Foundation